December 2012

Q: What are the phases of Performance Appraisal Cycle?

A: Performance Appraisal Cycle usually contains three phases: Performance Planning, Performance Coaching and Performance Review.  In the Performance Planning phase, the appraiser and appraisee will discuss together and agree on the performance standard for the coming year whereas in the Performance Coaching phase, the appraiser should provide guidance as well as feedback on the appraisee’s performance to help the appraisee achieve the performance standard. Finally, the appraiser will assess the performance of the appraisee in the Performance Review phase according to the achievement of the agreed performance standard.
 
Shiseido Strategy Meeting 2012
   Shiseido Hong Kong - 28 November, 2012


We are proud to announce that HMI Consulting has successfully facilitated the Strategy Meeting 2012 for Shiseido Hong Kong on 28 November 2012.

In order to bring out the theme "Feel Good!", as well as engaging all employees of the company more, Shiseido Hong Kong appointed HMI Consulting to facilitate their Strategy Meeting this year to heighten the creativity, commitment, teamwork and initiative of all staff. Through exciting activities and games, participants were inspired on the importance of teamwork, proactiveness and viewing things in different angles. And with Shiseido's robust IT system, participants were able to provide their feedback in real-time to the management on the stage to gain comments and support. More importantly, participants were able to share their feelings on stage about working for the company. It was a successful and engaging event, and the participants appreciated very much the caring of the management on their work life.

Upcoming Events

 Training workshop on Effective Training Skills for Line Managers


Training plays an important role in an organization as it helps optimize the utilization of human resources by enhancing employees’ attitude, knowledge and skills, which are considered essential to the achievement of business objectives and staff development.  A motivating and competent trainer can really mean a big difference in creating a learning environment and sustaining a continuous improvement culture.  This workshop aims to equip participants with necessary know-how required to become a professional trainer through interactive lecture, game, group discussion, exercise and role play.

Nature & Objectives:
• Understanding the training nature and process
• Understanding the role and responsibilities of trainers
• Developing high-quality presentation and training materials
• Internalizing the different kinds of training skills
• Foreseeing the difficulties to be encountered during training
• Boosting personal confidence and emotional intelligence 
• Becoming a professional trainer
• Building credits and good reputations.

Workshop Outline:

Module 1:  Training Fundamentals
• The Training Concept and Common Pitfalls
• Roles and Responsibilities of Trainers
• Critical Success Factors for trainers
• The Training Process & Elements

Module 2:  Designing Training Programs
• Training Outline Structuring Techniques
• Information Collection and Organization
• Understanding How Adults Learn
• Different Training Approaches and Methods
• Developing Training Plan and Rundown
• Venue Setup and Logistics Arrangement

Module 3:  Delivering High-impact Training workshops
• Stress Management & Confidence Build-up
• The Ice-breaking Techniques
• 10 Effective Presentation Methods
• The Power of Body Language
• The Use of Voice and Different Visual Aids
• Effective Facilitation Skills for Leading Group Activities 
• Handling Difficult Questions and Objections
• Do’s and Don’ts for Trainers

Date: 13 December 2012 (9:30am to 5:00pm)
Venue: 4/F Opulent Building, 402-6 Hennessy Road, Wanchai, Hong Kong 
Medium: Cantonese with English materials
Fee: HK$ 1,300
To register for this workshop, please click HERE.

To learn more on how HMI Consulting can help your company's management team to enhance corporate and departmental performance, please call (852) 3627 3673 or email to marketing@hmi.hk.   
 

Training workshop on High Impact English Email and Report Writing


Replying emails and creating reports are daily tasks of many Hong Kong employees. It is therefore essential to master the skills of English email and report writing so that we, working in the international hub Hong Kong, can communicate effectively and efficiently with customers, vendors and colleagues (and etc) oversea. Using the right formats, styles, tones, even subject lines are significant factors of effective written communication, while making the emails and reports simple yet high impact is the key to catch audiences’ attentions.  This workshop aims to equip participants with useful English writing skills by experience sharing and discussions. Effective and ineffective email and report samples will be shared, and interactive exercises will be conducted. The details are as the followings:

Content of the Workshop:

Emailing
• Characteristics of emails
• Common mistakes in email writing
• Writing to international audiences
Choosing the formality and the right words
• Creating catchy subject lines for emails
• Rules of sending attachments
• Handling emails from customers

Report Writing
• How to meet audience’s expectation?
• Types of reports
• Composing styles and tones for your audience
• Using effective visuals for illustrating reports
• Creating catchy subject lines for reports
• Persuading audience to read through your reports
• Using checklist when composing reports

Date: 
19 December 2012 (9:30am to 5:00pm)
Venue: 4/F Opulent Building, 402-6 Hennessy Road, Wanchai, Hong Kong
Medium: Cantonese with English materials
Fee: HK$ 1,300
To register for this workshop, please click HERE.

To learn more on how HMI Consulting can help your company's management team to enhance corporate and departmental performance, please call (852) 3627 3673 or email to marketing@hmi.hk.

Training and Development Advisory 


It's time to plan for Training and Development now!

HMI helps clients to structure training needs analysis to identify the gaps between business needs and employees’ current competency proficiency / performance levels, and advises client to adopt tailored training activities that are aligned with the organization's development direction. A thorough training needs analysis can give the management a clear picture of what skills/competencies that are currently missing so that the management can plan for better employee performance and prepare the organization to respond to future changes.

HMI also offers unique yet practical management training workshops that enhance the management skills of managers, as well as broaden their views in modern corporate management.
 
For more information about the how HMI can assist your company in Training and Development, please call Mr. Victor Tsang at (852) 3627 3673 or email to victortsang@hmi.hk.

December 2012 HR Highlights
Economic Overview 

An HR consultancy interviewed 322 multinational companies from 65 countries, with 115 companies from Hong Kong. The pay rise forecast for next year is 4.5%, which is slightly lower than the global average of 5.5%. With a forecast inflation rate at 3% next year, the consultancy said there might be a net pay increase of 1.5%, compared to 0.7% this year. The forecast pay rise for China, Taiwan and Singapore were 8.5%, 4% and 4.5% respectively. [Source: HKET (A22)/ Ming Pao Daily (A8)/ SCMP (C4), 9 November 2012]

Meanwhile, the Census and Statistics Department released the following major employment related figures for the period Aug - Oct 2012:

• HK's seasonally adjusted unemployment rate rose from 3.3% in Jul-Sep to 3.4% in Aug-Oct with 131,000 unemployed persons
•The underemployment rate fell from 1.6% to 1.5% over the same period with 57,400 underemployed persons
• More significant rises in unemployment rate were seen in accommodation services, transport and construction sectors 
• Total employment increased by around 6,000 to 3,664,900  
• The labour force gained by around 4,100 to 3,795,900  
• The number of people who are earning more than $100,000 per month decreased by 17% year on year from 48,300 to 39,900 for the period Jul to Sep.[Source: HKET (A22)/Ming Pao (A15)/China Daily (H2)/Shanghai Daily (online), 20 November 2012]  

Below are selected key findings of a business prospects survey conducted by the HK General Chamber of Commerce:

• 42% of 350 members polled said they would not raise their employees’ wages by more than 5% while 22.6% said pay rise would range from 5% to 10%. Another 1% expected to fork out more than 10%. 
• 23 % said they would not raise their employees’ wages while another 0.6 % said they would even cut staff wages. The rest were undecided.
• 54.3% said HK’s overall economy would be steady while the cost of doing business topped the list of challenges. 
• 61.1% expected the economy would grow between 2% and 4% next year. 

Separately, City Telecom (HK) Ltd will offer a bonus equivalent to one-month pay to staff next month. Meanwhile, TVB will offer a bonus of 1.75 months’ pay and a second pay rise to staff. It is expected that the pay rise level will match inflation rate, close to 4%. Henderson Land Development will offer an average of one-month bonus pay to its staff.[Source: HKEJ (A4)/ HKET (A28)/ Ming Pao Daily (A12 & B3), 30 November 2012]
 
Moreover, the Secretary for Labour and Welfare said the number of job vacancies in private sector establishments reached 70,800 in Jun, representing a year-on-year upsurge of 25% and a record high in 18 years. He added that the number of employed people increased by 130,000 after minimum wage was in place. He explained that owing to narrower wage differences among low-skilled workers, employees in some trades such as cleaners, dishwashers and elderly care workers might prefer other jobs with more favorable working environment. This in turn led to difficulties in hiring staff in these sectors. He also said minimum wage was not the major cause of inflation hike last year as food prices and private housing rents together accounted for more than 70% of the 5.3% year-on-year inflation rate for 2011.
[Source:HKET (A30), 22 November 2012]
 
For the construction industry, there are 300,000 construction workers in HK while only 37% of them are skilled construction workers. The HK Construction Association and the HK Construction Industry Employees General Union are introducing on-the-job mentorship programs, with on-site training provided by experienced skilled-workers to newly-joined unskilled young workers. It is expected that it could provide around 4,000 – 5,000 skilled workers for the industry in the coming year to ease the manpower shortage pressure.[Source:Ming Pao Daily (A4), 25 November 2012] 

Below are some key findings of a work-life balance survey with 775 HK employees aged between 15 and 29 and 112 companies by the Salvation Army:
• 70% of surveyed young employees expected a five-day work week, followed by flexible working time (57%) and opportunity to be able to leave work on time (50%). 
• However, most surveyed companies believed that organizing staff social activities and the provision of maternity/ paternity leave could enable their staff to achieve a work-life balance.
[Source: Ming Pao Daily (A12)/Apple Daily (A20), 30 November 2012]  
    

Disclaimer: Should there be any different views in the interpretation, please always refer to the original media source as reference. HMI Consulting accepts no liability in respect of the accuracy and truthfulness of the materials included in this Economic Highlights.
About HMI Consulting Limited
HMI Consulting is a leading HR consulting firm specializing in Performance Management, Compensation & Benefits Design, Talent Development & Business Process Improvement. With the primary focus in Hong Kong, PRC and Taiwan, our experienced consultants have worked across a wide range of industries covering Manufacturing & Industrial, Trading, Transportation & Logistics, Financial & Insurance.

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Contact:
HMI Consulting Limited
20/F, Central Tower, 28 Queen's Road, Central, Hong Kong
Tel: (852) 3627 3673
Fax: (852) 3629 1056
Email: info@hmi.hk
http://www.hmi.hk